Careers

Customer Service Reps. (Jamaica, Queens)

Customer Service Representative Mon-Fri, - 10:00 am to 6:30 PM



Full Time - Customer Service Rep. (CSR and general admin/office support). This is not a full-time sit at your desk job. Candidate will be on feet multitasking throughout day.

Responsibilities:

Communicate with clients on the phone, email, fax and in person.
Process orders in a courteous, efficient and timely manner.
Organize workflow and coordinate with the production team to meet clients deadlines.
Attend to clients and immediately address any complaints and concerns, and facilitate satisfactory resolutions.
Promote new opportunities for existing accounts, as well as telemarketing/cold calling on leads for potential clients.

Qualifications:

Able to manage telephone calls professionally and efficiently.
Excellent verbal and written communication skills.
Good Attendance and punctuality
Interact with customers via phone, email, live chat, helpdesk etc;
Computer proficient and up-to-date on new technology. Knowledge of common application programs such as Microsoft Office, Adobe, minimum typing speed should be 50 wpm
Minimum 2 years experience in customer service.
Experience in scanning/copying industry preferred.
Simple Typesetting and Graphics
Front counter
Answer phones
Filing
Shipping & receiving
General print production support - help with producing projects (folding, digital copiers, order supplies, collate, stuffing envelopes, etc.).

Marketing / Sales Representative

We are a digital printing and advertising company in the process of conducting job interviews for our Advertising & Sales Department. The job involves selling advertising space for our upcoming publication. Applicants with prior experience in door to door ad sales, strong work ethic, great attitude and excellent communication skills may apply. Should be motivated, go getter, well groomed, organized, people oriented and honest.

We will provide full training and sales materials. This is a full time salary plus commission position with flexible hours. Duties include customer service, sales, and client relations. If you meet all of the above requirements and qualifications please send your resume to jobs@stalbansprinting.com .

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